Terms of Service

These Terms of Service (the “Terms”) set out the rules for using Betty Casino (“we”, “us” or “our”) and this website. By creating an account or using the site, you confirm that you have read, understood and agreed to these Terms. If you do not agree with them, please do not use the site.

1. Eligibility

You must be of legal gambling age in your province — 19+, or 18+ in Alberta, Manitoba and Québec — and have the legal capacity to enter into a binding agreement. Online gambling laws differ across Canada, and it is your responsibility to make sure that using the site is permitted where you live. You may not use the site if doing so would breach the laws that apply to you.

2. Your account

• You may hold only one account, and the details you provide must be accurate, current and complete.
• You are responsible for keeping your login details confidential and for all activity that takes place under your account.
• We may ask you to verify your identity and age (KYC) at any time, and we may limit account features until verification is complete.
• Tell us right away if you believe your account has been accessed without your permission.

3. Bonuses and promotions

Every bonus, free-spin offer and promotion is subject to its own terms, including wagering requirements, time limits, eligible games and maximum bet rules. Bonus funds and any winnings from them cannot be withdrawn until those conditions are met. We may add, change, pause or withdraw promotions at any time, and we may withhold bonuses where we reasonably believe an offer is being abused.

4. Deposits, withdrawals and payments

All transactions are handled in Canadian dollars through the payment methods shown in the cashier. Withdrawals are paid to a verified account and may require completed identity checks first. We may apply reasonable limits and processing times, and we may decline or reverse a transaction where we suspect fraud, error or a breach of these Terms.

5. Fair use and prohibited conduct

When using the site, you agree not to:

• provide false information or use someone else’s identity or payment details;
• open more than one account or act together with others to gain an unfair advantage;
• use bots, automated tools, exploits or any software designed to interfere with the games or the site;
• attempt to access the site if you are under the legal gambling age; or
• use the site for money laundering or any other unlawful purpose.

We may suspend, restrict or close any account that breaks these rules.

6. Affiliate links and third-party services

This website may contain links to third-party operators and services, and we may earn a commission when you register or deposit through them. Those services are governed by their own terms and privacy policies, and we are not responsible for their content, conduct or availability.

7. Intellectual property

The content on this site — including text, graphics, logos and layout — belongs to Betty Casino or its licensors and is protected by intellectual-property laws. You may view it for your own personal use, but you may not copy, reproduce, distribute or create derivative works from it without our written permission.

8. Responsible gambling

Gambling is meant to be entertainment, never a way to make money. We provide tools to help you stay in control — deposit limits, reality checks, cool-off periods and self-exclusion — and we encourage you to use them. If gambling stops being fun, please take a break and reach out to one of the free, confidential support services available across Canada.

9. Disclaimers

The site and its games are provided on an “as is” and “as available” basis. Casino games are based on chance, and the outcome of any game cannot be predicted or guaranteed — over time the house holds a mathematical edge. We make no promise of winnings and do not guarantee that the site will always be available, error-free or uninterrupted.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential losses arising from your use of the site, including lost bets, lost data or service interruptions. Nothing in these Terms limits any rights you have that cannot be excluded under applicable law.

11. Suspension and termination

You may stop using the site and request closure of your account at any time. We may suspend or close an account where we reasonably believe these Terms have been breached, where required by law or our regulator, or to protect the integrity of the games and other players. Where money is legitimately owed to you, we will return it in line with our verification and payment procedures.

12. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above, and significant changes will be communicated where appropriate. Continuing to use the site after a change means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of Canada and the province in which you reside, without regard to conflict-of-law rules. Any dispute will be handled in accordance with those laws.

14. Contact us

If you have any questions about these Terms, please contact us at [email protected].