Privacy Policy

Last updated: 9 June 2026

This Privacy Policy explains how Betty Casino (“we”, “us” or “our”) collects, uses, shares and protects your personal information when you visit and use this website. We take your privacy seriously and handle your data in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable privacy laws of your province. By using this site, you agree to the practices described below.

1. Information we collect

We collect two broad kinds of information:

  • Information you give us — such as your name, email address, date of birth, contact details and the payment information you submit when you register, verify your account, contact support or sign up for updates.
  • Information collected automatically — such as your IP address, device and browser type, operating system, the pages you view, the site you arrived from and how long you stay. This is gathered through cookies and similar technologies.

We do not knowingly collect personal information from anyone below the legal gambling age in their province.

2. How we use your information

We use the information we collect to:

  • create and manage your account;
  • verify your identity and age, and meet our regulatory obligations (KYC);
  • process deposits, withdrawals and other transactions;
  • operate, maintain and improve the website and its games;
  • respond to your questions and provide customer support;
  • send you service messages and, where you have consented, promotions;
  • detect, prevent and investigate fraud and misuse; and
  • comply with legal and regulatory requirements.

3. Cookies and tracking technologies

Cookies are small text files stored on your device. We use essential cookies that keep the site working, performance cookies that help us understand how the site is used, functional cookies that remember your preferences, and, where applicable, advertising cookies. You can control or delete cookies through your browser settings, though disabling some of them may affect how parts of the site work.

4. How we share your information

We share personal information only where it is necessary, and never sell it. We may share it with:

  • trusted service providers who work on our behalf — for example payment processors, identity-verification partners, analytics providers and hosting services — under confidentiality obligations;
  • regulators, law-enforcement or other authorities when required by law or to protect against fraud; and
  • a successor entity in the event of a reorganization or transfer of the business.

5. Affiliate links and third-party sites

This website may contain links to third-party operators and services, and we may earn a commission when you sign up or deposit through them. Those sites operate under their own privacy policies, and we are not responsible for how they handle your information. We encourage you to read the privacy policy of any site you visit through our links.

6. Data security

We protect your information with SSL encryption, access controls and other technical and organizational safeguards. While we work hard to keep your data safe, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We keep your personal information only for as long as it is needed for the purposes set out in this policy, or for as long as the law requires us to keep it. When it is no longer needed, we securely delete or anonymize it.

8. Your privacy rights

Under PIPEDA and applicable provincial laws, you have the right to access the personal information we hold about you, ask us to correct it, withdraw your consent, and request its deletion (subject to any legal retention requirements). You also have the right to make a complaint to the Office of the Privacy Commissioner of Canada. To exercise any of these rights, contact us using the details below.

9. Age restriction

This site is intended only for adults of legal gambling age — 19+, or 18+ in Alberta, Manitoba and Québec. We do not knowingly collect information from minors, and if we learn that we have, we will delete it.

10. International data transfers

Some of our service providers may process your information outside your province or outside Canada. Where that happens, we take reasonable steps to ensure your information continues to be protected to a standard comparable to the one described in this policy.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the page, and we will let you know about significant changes where appropriate. Please check back occasionally so you stay informed.

12. Contact us

If you have questions about this policy or how we handle your information, please contact us at [email protected].